VCL - dedicated to our customer care

At VCL we understand that after collecting your vehicle there may be questions you would like to ask us. We have a dedicated Customer Care team who are here to help with these questions, no matter how big or small. If you have any questions please email to customerservices@vehicle-group.com


Formal Complaints

If, for any reason, you wish to make a formal complaint please email
complaints@vehicle-group.com

Or write to:
Vehicle Credit Ltd
VTG House
1 The Osiers Business Park
Laversall Way
Leicester
LE19 1DX
We will ensure you will receive a response within 3 days from receipt of your communication.

You can also find a copy of our complaints procedure by clicking here